Refund Policy

When you purchase any of our services, you agree to our Refund Policy.

Refund requests can be coursed through email at info@themovingwords.com or by phone at (307) 278-6342 which is displayed on our website at themovingwords.com.

The Moving Words Refund Policy:

The Moving Words offer 100% refund to services purchased within 24 hours, but less set-up/processing fee of $40.

After 24 hours but not more than seven days, we offer 50% refund. Why 50%? That’s due to the cost we pay to our business partners in fulfilling the service.

Refund will be processed to your credit/debit card or original method of payment used. Refund can take up to 30 days to reflect on your bank account.

When the 7-day time frame had passed, we can no longer issue a refund. Why? Our company is committed to deliver the service paid not more than 8 days.